Политика конфиденциальности

Welcome to Heaolu Keskus OÜ, your trusted destination for psychological therapy services. We value your privacy and are committed to ensuring the security and confidentiality of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data.

Cookies

By leaving a comment, you may opt-in to save your name, email address, and website in cookies. These cookies enhance your convenience by pre-filling your details for future comments. Other cookies may be used for login, screen display choices, and article editing. Additionally, WPML employs cookies to identify language preferences.

Checkout Process

During the checkout process, we collect and store information such as products viewed, location, IP address, browser type, shipping address, and other details to provide personalized services. Cookies are used to keep track of cart contents while browsing our site.

Personal Information

When making a purchase, we collect your name, billing and shipping addresses, email address, phone number, and optional account information. This information is used for order processing, account management, responding to requests, and ensuring legal compliance.

Account Creation

If you create an account, your name, address, email, and phone number are stored to streamline future orders.

Data Retention

We retain your information for as long as necessary for the purposes stated, complying with legal obligations. For example, order information is stored for tax and accounting purposes for a specified period.

Team Access

Members of our team, including Administrators and Shop Managers, have access to order and customer information to facilitate order fulfillment, refunds, and customer support.

Third-Party Sharing

We share information with third parties to provide order and store services, such as payment processors like Stripe and Montonio. Please review their privacy policies for more details.

Embedded Content

Embedded content from other websites behaves similarly to visiting the other site directly. These sites may collect data, use cookies, and track interactions with the embedded content.

Password Reset

If you request a password reset, your IP address will be included in the reset email.

Data Retention Period

Comments and metadata from comments are retained indefinitely. Registered users can view, edit, or delete their personal information, and administrators can also manage this information.

Your Rights

If you have an account or have left comments, you can request an exported file of your personal data or ask for the deletion of your data, excluding data required for administrative, legal, or security purposes.